CHECK-IN: 3:00-5:00 p.m. (3:00-6:00 p.m. Friday and Saturday, June-November) or by appointment.
Guests of the Inn at Haven Harbour will check in at the main office of Haven Harbour Marina. After-hours check-ins are done at the Manor House with advanced notice only.
CHECK-OUT: 11:00 a.m.
Guests should return the room key(s) and complete check-out at the main office of Haven Harbour Marina no later than 11:00 a.m.
Bear in mind that a failure to return room keys upon check-out will result in a $50.00 charge to your credit card. Your cooperation in this regard is greatly appreciated.
EARLY CHECK-INS and LATE CHECK-OUTS: We will strive to meet guests requiring an early check-in with advanced notice. However, we cannot guarantee early check-ins. Late check-outs will be granted up to one hour, with advanced notice. Late check-outs will not be granted without advanced notice.
CANCELLATION POLICY: 72 hours notice of cancellation is required prior to check-in time for all cancellations. Cancellations received greater than 72 hours in advance of the reservation check-in will receive a full refund of the deposit. Cancellations received less than 72 hours in advance of the reservation check-in will forfeit full deposit.
DEPOSIT: A deposit equal to one night’s stay (full stay for a reservation made for a holiday or event weekend) will be charged to credit card used for reservation upon confirmation. PLEASE NOTE: Reservations made for a holiday or event weekend will be charged the full rate upon confirmation of the reservation.
SMOKING: We are a smoke-free inn and grounds. We appreciate your cooperation with this policy. Any room found to have evidence of smoking will be charged an additional $150.00 cleaning fee.
CHILDREN: The Inn at Haven Harbour is a family and kid-friendly resort, however; many of our guest come to Rock Hall for relaxation and we appreciate young children not being allowed to act in a manor that disrupts or disturbs other guests. Children under the age of 13 must be supervised at all times, and must have an adult present when using amenities such as pools, bikes, kayaks, paddleboards and more.
PETS: The Lazarette suite is a pet-friendly room and the Pilot House (full-house rental) is pet-friendly. There is a charge of $25 per pet/per night for pets staying in this suite. No pets in any other Inn rooms please. Any room other than the Lazarette suite or Pilot House found to have evidence of pets being in room will be charged an additional $150.00 cleaning fee.
BREAKFAST: A complimentary continental breakfast will be served from 7:30-10:00 a.m. in the Manor House’s Great Room. We will try to accommodate any dietary restrictions as best we can with advanced notice; however, this is not a made-to-order breakfast. PLEASE NOTE: Continental breakfast is available for overnight Inn guests only. (For instances when the Innkeeper is not available, vouchers to a local coffee shop with be given in lieu of in-house continental breakfast).
All rooms feature cable television and free wireless Internet service. Inn guests have unlimited access to all of Haven Harbour Marina amenities. For those requiring first floor access, the Buckley and Lazerette are conveniently located on the ground level of the Inn at Haven Harbour.